Care
We believe in repairing, repurposing and thus prolonging the life-cycle of the garments and shoes we create for as long as we possibly can. We create items with the itention for them to last. Many of the materials we use, such as kangaroo leather and vegetable tanned leather are incredibly strong and actually wear-in and look even more beautiful over time. They do however require some TLC to last as long as possible!
In the (very rare!) event a fault does happen with your item that could be attributed to the design, materials or craftsmanship, we promise to repair it so you can continue to cherish your item, saving it from the depths of your wardrobe, or - even worse - landfill. This falls under the Returns and Exchanges policy which you can read through here.
For any things outside of our control, such as soling or fabrics naturally wearing through over time, spills, damage caused by misuse, general wear etc - we can repair, customise or replace things for a reasonable fee or you can opt to visit your local shoe repairer making sure to take with you the materials tag so your shoe repairer knows what’s what! If you’re not sure what to do, just get in touch.
Find your style or material below for instructions on best care practices:
Style - Crude Oil Chopines
These are made using a high gloss patent leather, with a rubber sole. To clean - use a slightly damp cloth and dry immediately.
Vegetable Tanned Leather Soles
Leather soles are a lovely traditional material that is hardwearing and natural. When you first receive your shoes, the soling leather may be very smooth, so you can opt to rough them up on cement or gravel to give a bit of extra grip to the soling.
With time leather soles will naturally wear down and require replacing. Keep an eye on the rate of wear, and make sure to get them resoled before they fully wear through a layer - ie you can see a hole to the next layer of shoe (uh oh!).
Rubber Grip Soles and Heel Toppers
Your shoes may come with rubber grip on the forepart (toe area) of the shoe, the bottom of the heel, or through the whole sole. Rubber requires no special care, just a quick clean with a damp cloth or brush to get rid of any dirt.
If you notice the rubber wearing down, as it will do naturally with wear, make sure to get it replaced before it wears through the entire layer.
